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FAQ's

Yes,we do provide tracking number for all our orders & you can track it via the logistic company's website.

We accept TT,Wire transfer,Netbanking ,Paypal ,Western union Money tranfer and ria money transfer for International Orders,it is by far the safest way & the fastest way to make payments throughout the world.

For Domestic orders (within India) we  accept payment through all major credit/debit cards & net banking using CC AVENUE  payment gateway.

In most of the cases you don't need to pay anything additional due to single or low quantity purchases,but in some countries where the custom regulations are strict,they might charge a small percentage of additional duties or taxes,so if you havent made any purchases online before or if you are not sure about your countries custom regulations,then you may check the rules & regulations set by the custom department of your country before making your purchase.
Please note that we are not responsible for any additional duties or taxes that might be levied as per the regulations of your country.

 

SHIPPING COST WILL BE EXTRA AND IT IS DEPEND ON TOTAL  ORDER SELECTION  .IT WILL BE CALCULATED AUTOMETICALLY BY SYSTEM AND SHOW ON BOTTOM OF ORDER VALUE , WHEN YOU FILL YOUR SHIPPING ADDRESS DETAIL AFTER SELECTION OF ALL ITEMS OR CHECKOUT FROM SHOPPING CART. 

Yes ofcourse you can customize your order according to your needs,but before placing any such order,please write us at rawathandicrafts@yahoo.in & we be happy to offer you best deals for custom offers & combined shipping discounts for multiple purchases.

There is a very rare chance for this to happen,but if you are not completely satisfied with your goods,please do inform us about it,& we will try to help you to resolve the matter as soon as possible to make you 100% satisfied with our goods,else we do offer easy 7 days to inform us , so we repalce the items for the same.

 For International Orders (above $100),we ship the goods via traceable air courier services like DHL/FEDEX/UPS/ARAMEX etc. & it takes only 4-8 business days time to deliver after we ship the goods.
All the domestic orders (within India) are shipped via Speed Post Service & DTDC courrier services.
 

 

We usually ship all our orders within 5-6 business days of recieving cleared payment via acceptable payment modes.